jili123 Privacy Policy

1. Introduction

jili123 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino platform at jili123.app. This Privacy Policy describes how jili123 collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile platform, games, and related services (collectively, the "Platform").

This Privacy Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By registering for an account or using the jili123 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, please discontinue your use of the Platform immediately. For questions or concerns about how your data is handled, you may contact our Data Protection Officer at any time using the contact details provided in Section 13.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a jili123 account, make transactions, or interact with our support team, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number)
• Contact Information: Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and ZIP code)
• Financial Information: GCash account number, PayMaya account details, bank account information (BPI, BDO, Metrobank, or other Philippine banks), and transaction history
• Account Credentials: Username and encrypted password
• Verification Documents: Copies of government-issued IDs, proof of address, and source-of-funds documentation when required for KYC (Know Your Customer) compliance
• Communications: Messages, chat logs, and correspondence with our customer support team

2.2 Information Collected Automatically

When you use the jili123 Platform, we automatically collect certain technical and behavioral data, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the Platform
• Network Information: IP address, internet service provider, and approximate geographic location derived from IP address
• Transaction Logs: Deposit and withdrawal records, bet history, game results, and bonus usage
• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies as described in Section 9

2.3 Information from Third Parties

We may receive information about you from third-party sources, including identity verification service providers, payment processors, fraud prevention agencies, and publicly available databases, to the extent permitted by applicable law.

3. How We Use Your Information

jili123 uses your personal data for the following purposes:

Purpose	Description
Account Management	Creating and maintaining your jili123 account, verifying your identity, and managing your account settings and preferences
Service Delivery	Providing access to games, processing deposits and withdrawals, and delivering the core features of the Platform
KYC & Compliance	Verifying your age (21+), identity, and source of funds to comply with anti-money laundering (AML) and responsible gaming obligations
Fraud Prevention	Detecting, investigating, and preventing fraudulent activity, cheating, bonus abuse, and other prohibited conduct
Customer Support	Responding to your inquiries, resolving disputes, and providing technical assistance
Marketing & Promotions	Sending promotional offers, bonuses, newsletters, and updates about new games and features (with your consent)
Platform Improvement	Analyzing usage patterns, conducting research, and improving the functionality, security, and user experience of the Platform
Legal Obligations	Complying with legal requirements, responding to lawful requests from authorities, and enforcing our Terms and Conditions

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili123 processes your personal data based on the following legal grounds:

• Consent: You have explicitly consented to the processing of your personal data for specific purposes, such as receiving marketing communications
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you, including providing gaming services and processing transactions
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including AML, KYC, and responsible gaming requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and platform improvement, provided such interests do not override your fundamental rights and freedoms

5. Sharing Your Information

jili123 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality obligations:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks), identity verification, fraud detection, customer support, data analytics, and IT infrastructure management. These providers are contractually obligated to use your data only for the specific services they provide to jili123 and to maintain appropriate security measures.

5.2 Game Providers

Your gameplay data may be shared with our licensed game providers (such as PP Live, Astar Live, and slot game developers) to deliver game content, track game outcomes, and ensure fair play. These providers operate under strict data protection agreements.

5.3 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or other government authorities when required by law, court order, or legal process, or when necessary to protect the rights, property, or safety of jili123, our users, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Privacy Policy.

6. Data Retention

jili123 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for five (5) years after account closure to comply with AML and financial record-keeping requirements
• Transaction Records: Retained for seven (7) years as required by Philippine tax and financial regulations
• KYC Documents: Retained for five (5) years after the last transaction or account closure
• Marketing Consent: Retained until you withdraw consent or for two (2) years of inactivity, whichever comes first
• Technical Logs: Retained for up to twelve (12) months for security and troubleshooting purposes

After the applicable retention period expires, your personal data will be securely deleted or anonymized in accordance with industry best practices.

7. Data Security

jili123 implements industry-standard technical, administrative, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All sensitive data, including passwords and financial information, is encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest
• Access Controls: Strict role-based access controls ensure that only authorized personnel can access personal data on a need-to-know basis
• Secure Infrastructure: Our servers are hosted in secure data centers with 24/7 monitoring, firewalls, intrusion detection systems, and regular security audits
• Employee Training: All jili123 employees and contractors undergo regular data privacy and security training
• Incident Response: We maintain a comprehensive incident response plan to address any data breaches or security incidents promptly

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete personal data
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or based on legitimate interests
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before withdrawal
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 13. We will respond to your request within fifteen (15) business days.

9. Cookies and Tracking Technologies

jili123 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on subsequent visits.

9.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly, including session management and security features
• Performance Cookies: Collect anonymous data about how you use the Platform to help us improve functionality and user experience
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Platform. For more information about cookies and how to control them, visit www.allaboutcookies.org.

10. Protection of Minors

jili123 is strictly for individuals aged twenty-one (21) years and above. We do not knowingly collect personal data from minors under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such information from our systems and terminate the associated account.

Parents and guardians who believe their child has provided personal information to jili123 should contact us immediately at [email protected] so we can take appropriate action.

11. International Data Transfers

Your personal data may be transferred to, stored, and processed in jurisdictions outside the Philippines where our service providers, game providers, or data centers are located. When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with Philippine data protection standards, including:

• Standard contractual clauses approved by the National Privacy Commission
• Adequacy determinations recognizing equivalent data protection standards in the recipient country
• Binding corporate rules for intra-group transfers

By using the jili123 Platform, you consent to the transfer of your personal data to countries outside the Philippines under these safeguards.

12. Changes to This Privacy Policy

jili123 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by posting a prominent notice on the Platform or by sending an email to your registered email address at least thirty (30) days before the changes take effect.

Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how jili123 handles your personal data, please contact our Data Protection Officer:

Data Protection Officer
jili123 Online Casino
Email: [email protected]
Customer Support: Available 24/7 via live chat on the Platform
Response Time: Within 15 business days

You may also file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila 1307
Email: [email protected]
Website: www.privacy.gov.ph